FAQ
Your Order
How much do your services cost?
The price is based on the number of pages, academic level and deadline. Check out the full price list here.
How will I get the paper when it’s ready?
It will be uploaded to your profile (“Files” section) by the deadline, and the file that you get will be final, free from plagiarism (plagiarism level no higher than 10%) and ready to go.
Can I share any files needed for the paper?
Yes, and it is of great help to the writer. The more files you upload, the easier it is to deliver a piece of work that meets your expectations.
You can use the “Files” section in your profile to upload any supplementary materials you like. The system accepts all major file formats, but if you are having difficulties uploading your file, you just contact our customer support at [email protected], and they will do it for you.
Service Questions
Is your service confidential?
You can be 100% sure that your personal information will not be disclosed to anyone. Our service is absolutely confidential, as we care for our customers’ interests and value them.
Where are you guys located?
Check out all our contact information here.
What is the verification?
We need to verify some orders to make sure that it is the real you making an order, and not some people who stole your credit card or who are just using your name. Verifying orders gets more important as order size increases or the deadline shortens.
Our Risk Department will always help you verify your order. You can also get help from our customer support.
Will my paper be completely plagiarism-free?
There is no chance that your essay will be pre-written. We have very strict rules and policies considering this matter and we make sure that not even one essay will be delivered pre-written. All papers are written from scratch, as this is exactly what you are paying for.
Is there a Money-Back?
Surely, we do have it. This feature gives you complete assurance that if anything goes wrong – you can easily receive a 100% refund. However, the chance that something will go wrong is next to impossible. For details feel free to visit our Money Back Guarantee page.
Our Writers
Who will work on my order?
We employ all kinds of writers, and you can be sure that the writer we assign to your order is a perfect fit. All our writers are professionals, whose work still has to pass through our Quality Assurance Department. That is how you always get only the best.
As for the nationality of the writer (British or American English, for instance) you can request a specific kind of writer when completing the order form. Although we cannot guarantee that you will be able to get a writer from a particular country.
How can I contact my writer?
We care about your and our writers’ privacy. That is why you can only contact the writer via the messaging system in your control panel (i. e. profile.) We ask you to not contact the writer via email or phone call. Our Privacy Policy protects our writers’ privacy too.
Revision Requests
What if I don’t like the paper you deliver?
We aim for the highest quality, so if you are not satisfied with your paper, feel free to ask for a revision. We offer three free revisions, which should finally result in you getting what you want. However, we have a strict policy about the order instructions. The revision instructions must not contradict the initial ones.
How do I send my case to revision?
A few simple steps are required in this situation:
- Click “Send for revision” button
- Provide the revision instructions
- Set the time for revision
After you do this, the writer will start working on the changes required by you.
Rely on professional writers with your college paper and take a load off your mind. Relax while we are working on your essay.
Your peace of mind is just one click away